To help ensure a safe, respectful, and enjoyable environment for everyone, Bay Area Glass Institute (BAGI) reserves the right to dismiss and/or evict any individual whose behavior is deemed disruptive, dangerous, or otherwise unacceptable within our community. Such dismissal may occur without refund. Please review and follow the policies below to support a positive experience for all participants.

All participants in BAGI classes and studio users must sign the Liability Waiver

Health and Safety Cancellations

To protect the health and safety of our guests and staff, classes may be canceled if air quality reaches an AQI of 150 or higher or if temperatures reach 100 degrees Fahrenheit. BAGI also reserves the right to restrict or deny participation in activities for anyone deemed unsafe due to heat exposure, intoxication, or other health or safety concerns. If you are repeatedly found sneezing and coughing you will be asked to wear a mask and or reschedule. 

Alcohol and Drugs

The consumption of alcohol or drugs is prohibited on BAGI premises. Exceptions may be made for approved corporate, team-building, or community events with prior management authorization. BAGI is located in San Jose and complies with all applicable city, state, and local laws and regulations.

Smoking

Smoking or Vaping is not permitted anywhere on BAGI or History Park premises.

Code of Conduct

BAGI expects all staff, students, renters, and visitors to behave professionally, courteously, and respectfully while on the premises. Inappropriate or offensive language or behavior will not be tolerated. BAGI serves a diverse community and is committed to fostering an environment free from discrimination, harassment, bias, or prejudice. All individuals are expected to conduct themselves in a manner that upholds the dignity, safety, and respect of others.

Visitors and Guests

As a teaching institution, BAGI strives to maintain a focused educational environment. For this reason, visits by individuals who are not enrolled in classes or part of the BAGI staff are carefully regulated during instructional sessions.

Pets

For safety and operational reasons, pets are not permitted on the property without prior consent.

Personal Property

While theft and property damage are uncommon at BAGI, the organization cannot ensure or be responsible for personal belongings. A limited number of small lockers are available on a first-come, first-served basis. Combination locks may be purchased from the office.

Use of Tools, Equipment, and Materials

All BAGI tools, equipment, and materials are provided at management’s discretion. Classes, rentals, and events are priced based on anticipated use of designated equipment and materials. To maintain equipment quality and keep programs affordable, participants are expected to use only the tools and materials assigned to their specific program and to handle them responsibly. Failure to comply with this policy may result in restricted or denied future access to equipment.

Mobile Events

To help ensure a safe, respectful, and enjoyable environment, BAGI reserves the right to dismiss any individual whose behavior is disruptive, dangerous, or otherwise unacceptable. Such dismissal may occur without refund.

Health and Safety / Cancellations

BAGI may cancel classes or activities if air quality reaches an AQI of 150 or higher or if temperatures reach 100°F. BAGI may restrict or deny participation for anyone deemed unsafe due to heat exposure, intoxication, or other health or safety concerns.

Alcohol and Drugs

Alcohol and drug consumption is prohibited during BAGI activities. Exceptions may be made for approved corporate, team-building, or community events with prior management authorization. BAGI complies with applicable city, state, and local laws.

Smoking

Smoking is not permitted at BAGI or History Park premises. At offsite events, follow the host venue’s smoking rules and all applicable laws.

Code of Conduct

All staff, students, renters, and visitors are expected to behave professionally, courteously, and respectfully. Inappropriate or offensive language or behavior will not be tolerated. BAGI is committed to an environment free from discrimination, harassment, bias, or prejudice.

Visitors and Guests

As a teaching institution, BAGI maintains a focused educational environment. Visitors who are not enrolled or part of BAGI staff may be restricted during instructional sessions.

Pets

For safety and operational reasons, pets are not permitted at BAGI activities unless an applicable accommodation or law requires otherwise. Follow the host venue’s rules at offsite events.

Personal Property

Participants are responsible for their personal belongings. BAGI cannot ensure or be responsible for personal property.

Tools, Equipment, and Materials

Tools, equipment, and materials are provided at BAGI’s discretion. Participants must use only the tools and materials assigned to their program and handle them responsibly. Failure to follow this policy may result in restricted or denied future access to equipment.